How do you measure your customer’s experience? Catalyst is Ireland’s leading supplier of mystery shopping and mystery shop programmes, providing key measures of sales service and customer service.

Catalyst provides leading Irish and International companies with qualitative and quantitative market research services. Find out what you need to know by briefing Catalyst and we'll report meaningful results.

Catalyst’s expertise in Communications, Incentives and Training - based on key learnings from our performance measurement and market research - offers our clients a unique approach to delivering results.

Some clients prefer to use Catalyst  ‘a la carte’ to combine with their own in-house teams of marketing professionals. Catalyst provides advice and support for your research, mystery shopping or performance improvement projects.