Since its formation in 1996 Catalyst has grown and developed to become one of the leading, Irish-owned providers of mystery shopping, market research and performance improvement services in Ireland.

Working equally well with global and domestic brands Catalyst is committed to providing our clients with reliable information and services that positively impact on the performance and profitability of their company or organisation.

Working with brands and companies across many different sectors and through all business channels, Catalyst now provides a range of services that meet the challenges of our clients’ competitive business environments

As an industry leader, we provide unique insights and ways into how a business, brand or organisation can be improved through use of our market research, mystery shopping, training and other performance improvement services.

All of Catalyst’s clients receive an attentive, first class service from a team of professionals including specialists in market research, marketing consultancy and performance improvement. Our Account Teams are committed to ensuring that our services impact positively on the performance and profitability of our client’s brands and organisations.

Catalyst is a member of the Mystery Shopping Providers Association (MSPA), The Marketing Institute and The Marketing Society, with individual memberships of ESOMAR. All of this ensures that our services are provided ethically and within the guidelines laid down in the codes of ethics of these professional bodies. The MSPA is the only internationally recognised association for companies committed to supplying mystery shopping services ethically and professionally.